Mines Games Tips Fast and helpful customer support
While visiting an online casino, you often need to verify ambiguities about bonuses, terms & conditions, or the operation of the site.
In the case of customer support, the following applies: the faster, the better. Ideally, customer support will include a 24/7 live chat, with a helpful and friendly person on the other side. The exact opposite is an email address, where you can send your questions and complaints, and then wait three days for an answer; or a phone number you are not able to get through.
Attractive and convenient bonuses
Every online casino tries to attract visitors with promotions in the form of bonuses. The correct use of bonuses can significantly help a regular player reduce the costs of his hobby. Some players even solely focus on bonus abuse to reach a long-term profit.
If you are a player in a casino, it is good to find sense in the tangle of bonuses and their requirements, even if bonus abuse is not your goal. While with some bonuses it’s always beneficial to accept them, others have such unfavorable conditions set that it’s simply not worth it. An example is a deposit bonus, where wagering requirements apply to a deposit and a bonus amount together. With high wagering requirements, this bonus will unnecessarily limit you in your bets and also in not being able to withdraw your winnings until you meet the wagering requirements.